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FAQs

How Can We Assist?

How long is Processing and Shipping?

Orders are processed within 7 business days or less. Shipping is typically 3-5 days once processed. For Rush Requests, please contact us.
(**Shipping times may vary by carrier due to COVID**)

What are the payment options?

We accept all major credit and debit cards. If you run into any issues, please let us know via our contact form.

We also offer the ability to buy now , pay later with Sezzle!

What is your return policy?

Personalized and custom items can not be returned and are NON-REFUNDABLE.

What are DOTS bow sizes?

Our "Mighty" bow size is about 6 in wide.

Our "Mini" bow size is about 4 in wide.

If you have a request for custom larger or smaller DOTS, please let us know via contact us.